Terms & Conditions

Welcome to our website.
This website (the “Site”) is operated by Smithinnovation (“Company”, “we”, “us”). By accessing or using our Site, you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read them carefully and keep a copy for your records.

About the Website

This Site is an eCommerce platform offering factory and aftermarket performance parts and automotive components for vehicles.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your information. By using the Site, you agree to those practices.

Electronic Communications

By visiting our Site or contacting us electronically, you consent to receive communications from us electronically. These communications satisfy any legal requirement that such communications be in writing.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

We do not knowingly collect information from individuals under the age of 13. Users under 18 may only use the Site with supervision of a parent or guardian.

Return & Refund Policy

Returns

  • Items may be returned within 30 days of the order date.
  • Products must be unused and in original packaging.
  • Returns after 30 days will not be accepted.
  • A 20% restocking fee may apply.
  • We are not responsible for:
  • Incorrect installation
  • Damage due to misuse or improper handling
  • Labor, towing, or related expenses

Certain items are non-returnable, including:

  • Special-order items
  • Installed or used parts
  • Custom or painted products
  • Electrical items once opened or used

Warranty

Most products are covered by manufacturer warranties. Items used for racing or competition are only covered for manufacturer defects and not for wear or damage.

Unauthorized modifications or repairs may void any warranty.

Damaged or Missing Items

Any damaged or missing items must be reported within 7 days of delivery. Claims are processed through the shipping provider and may take time to resolve.

Refunds

Approved refunds are processed within 10 days after receiving the returned item. The refund is issued to the original payment method. Processing times may vary depending on your bank.

Shipping costs are non-refundable.

Third-Party Links & Services

Our Site may include links to third-party websites. We are not responsible for their content, policies, or practices. Accessing such sites is at your own risk.

Some services may be provided by third-party partners. By using them, you consent to sharing necessary data with those providers.

Intellectual Property

All content on this Site—including text, graphics, logos, images, and software—is the property of Smithinnovation or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, modify, or distribute any content without prior written permission.

Acceptable Use

You agree not to:

Use the Site for unlawful purposes
Attempt to gain unauthorized access
Disrupt or damage the Site’s functionality
Use content for commercial resale without permission

International Use

If you access the Site from outside your country, you are responsible for complying with local laws and regulations.

Indemnification

You agree to defend and hold harmless Smithinnovation from any claims, damages, or expenses arising from your use of the Site, violation of these Terms, or infringement of any rights.

Disclaimer of Liability

All content, products, and services on this Site are provided “as is” without warranties of any kind.

We do not guarantee:

  • Accuracy or completeness of information
  • Availability or uninterrupted access
  • Error-free operation

To the fullest extent permitted by law, Smithinnovation is not liable for any direct, indirect, or consequential damages resulting from your use of the Site.

Termination

We reserve the right to suspend or terminate access to the Site at any time without prior notice if these Terms are violated.

Governing Law

These Terms are governed by applicable laws, and any disputes will be handled in the appropriate legal jurisdiction.

Entire Agreement

These Terms constitute the entire agreement between you and Smithinnovation regarding use of the Site and supersede all prior agreements.